An independently run business with an enviable reputation and attention to detail.
We are a truly independent funeral service. We are not part of any larger national company and not incorporated.
“From the first contact with Mark, I was put at ease. In a very difficult/stressful time, it was reassuring that Mark had the patience, understanding and professionalism, to ensure that all of our requirements were catered for. I would have no hesitation in recommending Mark to anyone, every detail was covered, all of this and a very competitive price, what more could you want.”
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(posted on behalf of my father) When my wife died a few weeks ago, Mark Wait was our immediate choice for funeral services: in the past, he had provided them with regard to my mother-in-law and our niece and we had been very impressed. He came out at midnight to take my wife from our home to a local chapel of rest and from that point he put us entirely at our ease. He explained all that he did, organised everything just as we wished and was wholly professional and repectful whilst at the same time being warm and informal. For me, our son and our daughter, this was the worst time of our lives but he ensured that the funeral was a fitting tribute to a wonderful person. We would recommend him without hesitation.
The first time I used Mark Waite was for the Funeral arrangements for my brother and everything went to plan so I had no hesitation to use his services again at the sad death of my mam.. The whole family was distraught and we were able to go and see him the same day as my mam had passed away. We were welcomed by his daughter Kelsey and then introduced to Mark. He went through everything and nothing was rushed. He gave us options and a price plan which we took home to look at. We decided the next day that we would like to go ahead and contacted him and asked him to arrange the Flowers as well and also details of the music we wanted and the Celebrant to do the Service. We also asked could we visit mam and it was arranged. Mam looked really nice in her own clothes and they have even put some make up on her and set her hair. The day of the Funeral loomed and Mark and the team arrived on time. The cars were beautiful and clean and the Funeral Attendants were dressed very smart. The Funeral itself was just as we had asked for and there was nothing that could be faulted. We were all treated with Professionalism and Care at such a sad time in our lives. Mam got what she wished for.
Having no experience of funeral services in Newcastle we were working in the dark but came across Mark's funeral services and liked the family approach and as soon as we met Kelsey we knew we had found the right company. Mark and Kelsey showed great compassion and provided outstanding service, knowledge and guidance throughout. Would absolutely recommend them.