An independently run Funeral Directors Newcastle with an enviable reputation and attention to detail.
We are a truly independent funeral directors newcastle. We are not part of any larger national company and not incorporated.
“From the first contact with Mark, I was put at ease. In a very difficult/stressful time, it was reassuring that Mark had the patience, understanding and professionalism, to ensure that all of our requirements were catered for. I would have no hesitation in recommending Mark to anyone, every detail was covered, all of this and a very competitive price, what more could you want.”
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Mark & Kelsey are a professional outfit & they handled my mams funeral superbly. I don't have experience in dealing with anything like this and feel fortunate that Mark Wait funeral services had been assigned to my mams funeral plan. Mark and Kelsey took such a friendly, professional & caring approach during what was & still is the toughest time of my life. From the minute my mam was in Mark's care she was treat with the upmost dignity and respect. She was dressed in her familiar comfy clothes which I'd picked out for her to wear. She looked so peaceful when I visited her in the Chapel and the environment was so serene and comforting. I was guided through each step of the funeral process by Mark who was friendly and empathetic throughout. Mark reassured me and took away any of the stresses which may have been involved. He has even taken our remember me pendants to fill with some of mams ashes. A first class service received, from the first phone call with Kelsey right through to the handling of mams ashes. A real heartfelt thanks to both Mark & Kelsey from all of our family, mam would have been proud. If you ever find yourself in the awful position of having to arrange a loved ones funeral I would highly recommend Mark Wait funeral services.
We would just like to express our gratitude not only for the funeral but over the last couple of weeks. The compassion you should when dealing with our family in such difficult circumstances was such a comfort. The service was just perfect from bringing mum home to taking us to the crematorium then into the wake you showed such professionalism. The celebrant was excellent and knew exactly what we wanted to say.. Everything you did was carried out with dignity and kindness. Thank you so much again kind Regards Richard, Rebecca & Family
Like most people I’d never shopped around for a funeral director, but when my dad died I knew that I didn’t want to use one of the big, impersonal ‘funeral machine’ companies. Mark Wait impressed me from the very first meeting with their professionalism, thoughtfulness and attention to detail. What everyone wants at such a difficult time is someone to take some of the stress away and they certainly did that. I highly recommend them.