"I have a wealth of experience and knowledge in all funeral aspects and will always practice to the highest of standards. I always respect the deceased and my clients and I will always try to provide a service to meet your wishes, adhering to any guidelines, laws and other people as not to cause upset or distress to them."Mark Wait
I was born in Newcastle, went to local schools and since leaving have worked in the funeral profession for over 38 years. I am fully qualified and are the only independent funeral director in Newcastle holding both the Diploma in Funeral Directing and also the British Institute of Embalmers.
My knowledge in funeral service started with the North Eastern Cooperative where I worked for 25 years in Newcastle and Tyneside. At the North Eastern Cooperative I progressed through from a funeral worker into management. In 2006 I joined Newcastle Funeral Service in Gosforth and for the next 8 years worked there in a self-employed role.
During my time at Newcastle Funeral Service I felt a need within the industry for a more personal bespoke service and as such felt it was time to open my own funeral home. In 2014 it setup Mark Wait Funeral Service and have had the pleasure to provide my personal service to families throughout the North East. In 2017 I was joined by my daughter Kelsey and we are now both well known in providing an enviable high standard of service to all our clients.
Between us we have 48 years of wealth, experience and knowledge in all funeral aspects and will always practice to the highest of standards. We always respect the deceased, our clients and always provide a service to meet your wishes, adhering to any guidelines, laws and consider other people as not to cause upset or distress to them.
We are always available 24 hours a day to answer any questions that you may have whether your call is in relation to a death, pre-paid funeral or just a general enquiry we look forward to speaking to you.
We always try to support local businesses and will seek to source services and goods as close to our own area as possible.
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Following my mother’s death, I researched possible Funeral Directors in the area. Mark Wait had excellent reviews, in fact they were all 5 star and I was concerned by this. I phoned Mark and he was both empathetic and genuinely concerned for our bereavement. From that moment his advice and kindness during this distressing time was second to none. The funeral was a very small and simple affair, where even minor issues had the potential to become magnified. Mark however, ensured he knew exactly what we wanted and fulfilled all our wishes perfectly. I fully understand people’s 5 star reviews, and would unreservedly recommend his services.
Mark surpassed all of my expectations when arranging my dad's funeral. He has previously cared for 3 of our relatives so after my dad died I knew straight away who I would like to look after my dad. During the initial phone call he explained the first steps to a clueless, out of her depth and heartbroken girl and arranged to come to my dad's house. He put us all at ease and guided us through the whole process, he made sure things I hadn't even thought of were explained and carried out in the way my dad would have liked. When we went to visit my dad Marks office was lovely and the room my dad was in looked nice and comfortable. I won't say seeing my dad was easy but Mark was there with me and he seemed to know how to help me without me having to say a word, I was so scared but Mark helped and I knew from our very first meeting that my dad was in safe hands. The funeral it's self went perfectly, so to Mark and the rest of your team, thank you from all of us. Claire, Shauns daughter xx
Having no experience of funeral services in Newcastle we were working in the dark but came across Mark's funeral services and liked the family approach and as soon as we met Kelsey we knew we had found the right company. Mark and Kelsey showed great compassion and provided outstanding service, knowledge and guidance throughout. Would absolutely recommend them.
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